FAQ

Frequently asked questions:

Find answers for common questions about the product. Encountered and error? Check the known errors section instead or contact us.

1. What is the estimated cost in production per year?

It depends on the build periods and frequency as well as the size of Your site. It needs to be calculated individually for each case. For basic usage with up to 100 products and the shop updated 2-3 times a day the costs of hosting shouldn’t pass 300-500$ per year depending on Your hosting providers. Learn more about how to do budget calculations on the periodical builds and limits page.

2. Can i return the theme once bought?

No we don’t accept returns, once You bought the code you could copy it and then return it, so to prevent fraud we don’t accept returns. Feel free to consult Your order via e-mail before buying or send an inquiry through the contact form.

3. What am I buying exactly?

You are buying the headless gatsby theme project configured to source and send data to your WordPress backend server. Decoupling the app means improved architecture and better performance, security and seo built with latest technologies.

4. What is required to run the shop?

You need to buy the theme’s files from us, connect them with Your WordPress using .env variables, set up the required plugins then deploy the headless theme to Netlify connected with Your Github account for seamless authentication, updates and CI / CD pipeline integration.

5. Can i modify the code?

Yes You are free to modify the code as You wish as long as it doesn’t violate our terms. The theme is created to be easily extendable using the development server and built in worktools for both front-end and back-end extensions or customisation.

6. Can i resell the software?

No, this is not allowed, any tries to earn financial profit from the theme will be legally executed according to the international law of being first to use a trademark of the headless woo gatsby theme. Learn more about the licence here.

7. Can i install the software for my friends?

No! This is against the rules, there is a mechanism in the theme that will track down any unauthorised attempts to run our theme and is such case, we will execute appropriate legal steps.

8. Do you charge long term fees?

No You pay once, and that’s it. You can then order other products or services like plugins, extensions, custom scripts, and designs but they will be charged separately.

9. What extensions do you offer?

For now we have a slack integration plugin, multilanguage extensions, Yoast SEO / Rankmath extensions support, security tweaks, google sheets integration, discord integration on request, multicurrency and blik payments for PLN currency.

10. What is the license of the software?

The software has it’s licence described here.

11. How many sites is the software valid for?

One purchase validates a single store, that is the rule and it will be automatically checked and executed. View the terms where You can find details about the license.

12. I published or changed something but see no changes?

You need to rebuild Your site for the changes to reflect on the frontend. Do this by going to Frontend Rebuild > Rebuild frontend, wait a few minutes and refresh the page for static queries.

You can also set up a local development server to see your changes in real-time. Learn more about how to do it here.

For any other questions please, contact us or visit the known errors page.